insurance adjuster

Should You Talk To An Insurance Adjuster After a Car Accident?

You’ve been injured in a car crash. That sentence reads very drily. As Boca Raton car accident attorneys we well know the turmoil and distress it represents. At this instant, your life changed. You didn’t expect this. In the aftermath of a car crash, the world seems unfamiliar. The unexpected just seems to keep on coming. One of the things you should expect is a call from an insurance claims adjuster. Should you talk to an insurance adjuster after an accident? The adjuster, after all, is calling on behalf of your insurance company. The adjuster’s mission is to get information about the injuries and damage the accident caused.  This conversation will, without doubt, affect your process of seeking fair compensation.


The insurance company, simply put, wants to pay out as little as possible. That’s not what an accident victim wants. Insurance companies and their adjusters are experts at their business. Very few accident victims have know-how and experience equal to theirs. Thus,  accident victims can easily say things to an adjuster that harm their chances of getting fair compensation. That’s why it’s so important to consult with a car accident attorney ASAP. Before that talk with the insurance adjuster.

Insurance claims adjusters are, by and large, decent people. They’re in a difficult and stressful profession. Most genuinely want to help victims. They’re acutely aware that injured people need financial relief. There are medical bills, and other expenses and losses as well. Their priority, however, is their employer’s profit margins.  And, naturally, their own career interests. Not your best interests. This inevitably results in a bias toward not paying claims that are truly legitimate.


As an insured driver, you’re obligated to be truthful with the adjuster. You do have to cooperate with the adjuster’s investigation of your claim. But, as a matter of fact, statements to adjusters are the most common way accident victims sabotage themselves.  With expert guidance from an experienced accident lawyer, you can avoid this trap. You can live up to your obligations without enabling the insurance company to treat you unfairly.

This is not a simple matter. There are, though, two tips that can help a lot to steer an accident victim through the minefield.  First, be wary of providing adjusters with “memorialized” statements. That is, written or recorded. These can permanently affect the outcome of the claim. Mistakes in these are very hard to fix. Second, a victim can always refer an adjuster to his or her attorney. Our experienced Silver Injury Law, PA accident lawyers know the drill. We know how to handle insurance adjusters on behalf of our clients. We make sure clients honor their legal obligations while protecting their rights.


When you’re injured in a car crash, you don’t have to go it alone. Call Silver Injury Law, PA as soon as you’re able to, for a free consultation. Learn what your rights are. We never take a fee unless we secure compensation for you.

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